MC-Craft Support
Help and support for all MC-Craft tools. Our team is available to solve problems and answer questions.
Discord Support
Quick help and community support via our Discord server
Fast Help
Get immediate help from our community and support team. Average response time: 15 minutes.
Active Community
Over 1,000 active members help each other with questions about Minecraft and our tools.
Developer Contact
Talk directly to MC-Craft developers and give feedback on new features.
Updates & News
Stay informed about all updates, new tools and upcoming features.
Why Discord?
The best reasons for our Discord support
Live Chat
Real-time support from our team
Tutorials
Detailed guides for all tools
Security
Moderated and safe environment
Tips & Tricks
Learn from experienced Minecraft players
Email Support
Formal support for complex inquiries
Direct Contact
For detailed inquiries, bug reports or business matters, use our email support.
Frequently Asked Questions
Answers to frequently asked questions
How quickly will I get help on Discord?
Our support team is active weekdays from 10:00 AM to 6:00 PM. Average response time is 15-30 minutes.
Can I ask for help in English?
Yes, our team speaks both German and English. You can make your request in either language.
How do I report a bug?
You can report bugs either on Discord in the #bug-reports channel or by email to support@mc-craft.com. Please describe the bug in as much detail as possible.
Can I suggest new features?
Yes! We welcome feature suggestions. Use the #suggestions channel on Discord or email us.
Got more questions? Visit our FAQ page or contact us directly.
Need help?
Our support team is happy to assist you. Don't hesitate to contact us with any problems or questions.